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AI receptionist for Swiss clinics

Routine calls, handled without interrupting your front desk.

Vite Clinic handles routine calls 24/7 according to your clinic’s rules, so your team can focus on the patients already in the clinic.

Try it live Start your pilot

Keep your current phone number. Introduce Vite Clinic to your patients gradually.

Vite Clinic Overview showing seven days of calls, handled work, outcomes, languages, and caller countries

One front desk, two queues

Routine calls compete with patients in your clinic.

Appointment changes, cancellations and everyday questions keep coming in while your team is helping patients at the front desk.

Medical practice assistants who mention workload
51% mention workload
Medical practice assistants who mention staff shortages
38% mention staff shortages
Swiss MPAK survey, 1,063 respondents
Illustration of a clinic receptionist taking a phone call while patients wait at the front desk

Call handling

Routine calls handled. Sensitive calls reach your team.

Vite Clinic handles appointment changes and everyday questions. Medical, urgent, and sensitive questions go straight to a person.

Handled by Vite Clinic

Routine requests are completed during the call.

A man holding a smartphone to his ear

Can I change my appointment?

A blonde woman holding a smartphone to her ear

What time do you close?

An older man holding a smartphone to his ear

Do you speak French?

A Black man holding a smartphone to his ear

Could you tell me where the clinic is?

Sent to your clinic team

Medical, urgent, and sensitive questions go straight to a person.

I’ll transfer you to the clinic team now.
An older clinic staff member holding a corded desk-phone receiver

Hello, how can I help?

  • A young South Asian woman holding a smartphone to her ear: I have a question about my upcoming surgery.
  • An older East Asian man holding a smartphone to his ear: I’m feeling dizzy after starting a new medication.
  • A middle-aged Black woman holding a smartphone to her ear: My child’s symptoms are getting worse. What should I do?
  • An older white man holding a smartphone to his ear: I need to discuss a private test result.

Start small

Start small. Expand when it works.

Choose a starting percentage, compare the results, and increase coverage only when your team is comfortable.

Increase coverage when your team is ready.

Try it live

Meet your future phone receptionist

Elapsed call time: 0:00

Swiss by design

Made for Switzerland

Stored application data stays in Switzerland, and we explain exactly when approved external services process a live call.

  • Stored in Switzerland

    Stored application data is hosted in Switzerland.

  • Built for Swiss languages

    Vite Clinic supports Switzerland’s four national languages, Swiss German, and many more.

  • No AI training or advertising

    Prompts, transcripts, and call data are not used to train AI, sold, or used for advertising.

  • Transparent live-call processing

    During a live call, approved external services process only the information needed to handle that call.

  • Control over your data

    Choose retention, export your data when needed, and request verified deletion through a clear process.

Fits your workflow

Works with the PMS your team already uses.

We scope each clinic software connection before rollout. When direct actions are supported, Vite Clinic updates the clinic system. Otherwise, your team receives the request with the details already captured.

Illustration of a clinic front desk computer displaying a generic appointment schedule

Before you start

Questions clinics ask

Clear answers about safety, setup, data, and what happens when a call needs your team.

Can we keep our current phone number?

Yes. Patients keep calling the number they already know. Your clinic chooses which calls or times are forwarded to Vite Clinic.

Can we begin with only overflow or after-hours calls?

Yes. Start with call peaks, lunch breaks, after-hours coverage, or a small share of calls, then increase coverage when your team is comfortable.

What happens when someone has a medical question?

Vite Clinic does not give medical advice. It transfers medical and sensitive calls to your team according to the clinic’s rules. If nobody is available, it records the request for follow-up.

Can Vite Clinic book directly into our clinic software?

Yes, when the clinic software connection supports it. Otherwise, Vite Clinic records the appointment request and sends it to your team for follow-up.

What if our clinics use different systems?

Each clinic can keep its own software and call rules. We connect the handoff for each clinic so appointments, callbacks, and follow-ups reach the right place.

Where is our data stored and processed?

Stored application data is kept in Switzerland. During a live call, approved external services may process only the information needed to handle that call. Clinic data is not used to train AI.

Ready when you are

Give your front desk room to breathe.

Let Vite Clinic handle routine calls, so your team can stay focused on patients—not the next interruption.

Start your pilot Try it live